The days when people could rely on a single area of expertise throughout their entire careers appear to be over for good. Technology is evolving rapidly, job roles are changing, and people need to keep learning new things, often beyond their original spe…
One-off, company-wide training without a clear purpose is no longer enough. It is important to understand what employees genuinely need, give them the opportunity to put new skills into practice, and provide the right support when exploring new ways of working.
In an interview with E15, Jitka Sotonová, manager of the OKškolení IT training centre, explains why knowledge is becoming outdated faster than ever, where companies most often encounter difficulties when introducing new technologies, and how to design learning and development so that it delivers real value for both employees and the business.
What do we cover in the interview?
- Overcoming fear: Why the greatest obstacle to adopting new technologies, such as Microsoft 365 or AI, is not the technology itself, but people’s fear of the unknown.
- The two extremes of AI adoption: Employees tend to fall into one of two groups. They either reject artificial intelligence because they worry it could threaten their jobs, or they trust it blindly and uncritically. The right approach lies somewhere in between: using AI consciously while critically evaluating its outputs.
- In-person training remains highly relevant: Although online learning and microlearning are growing rapidly thanks to the flexibility they offer, face-to-face interaction remains irreplaceable when people need to share real-world experience and strengthen company culture.
- Time is essential: Without sufficient time and capacity to test new approaches in practice, employees are unlikely to move beyond their established habits and ways of working.
“Two factors will soon matter above all: the speed at which organisations can learn and their ability to remain flexible. In the age of AI, adaptability is becoming the most important business metric. Learning will therefore no longer be a one-off project, but a continuous process,” says Jitka.
Continuous learning is no longer simply an attractive employee benefit. It has become essential for remaining competitive and succeeding in the market.
Read the full interview on the E15 website.